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Mobile Banking Frequently Asked Questions

Click on any question to see to the appropriate answer.

Q: Do I have to be a Kent Bank customer to use Mobile Banking?

Q: How do I enroll in Mobile Banking?

Q: Is there a wait period after enrolling for Mobile Banking?

Q: Which phones/mobile devices can be used for Mobile Banking?

Q: Is software required to be installed on my phone?

Q: What is the charge for using Mobile Banking?

Q: What type of transactions can I complete with Mobile Banking?

Q: Can I pay bills with Mobile Banking?

Q: Is Mobile Banking secure?

Q: What do I use for my Mobile Banking password?

Q: How do I learn more about Mobile Banking?

Q: Why does my Mobile Banking screen look different than my friend's screen even though we both bank at Kent Bank?

Q: Can I view check images with Mobile Banking?

Q: How do I receive text alerts on banking transactions or account balances?

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